There are many personal reasons that web visitors return to independent and personal travel agents, however, two reasons, quite common and can be found in the main forum, blogs, and message boards.
The number one reason travelers returned to the travel agent was because of the horrific stories found online. Usually the story is like this; Web visitors see a lot, read most of the travel information about travel packages, issue credit cards and order a vacation. Only to find out once they reach their destination, that the room that will be the side of the sea is actually in the corner of the hotel and has absolutely no view of the ocean at all. Individuals go to the front desk to ask about sea front accommodation and told that the hotel is ordered, and changing rooms is not possible.
In an effort to save their vacation, they returned to their room and utilized the best accommodation given to them.
Except when this traveler is ready to order his journey in the future, they are looking for a professional trip, rather than a website. Plus, they share their stories online, with friends and family, and of course neighbors, who then also think hard and long before a large vacation without the help of professional travel.
The second large traveler group that moves towards professional travel is never really leaving the travel agent. This is a group that wants to take shipping and is not sure everything when ordering shipping.
This traveler group often looks for online deals and then calls their travel agents to see if the offer can be matched. And many times, they can’t. Why, because a large travel site buys in large quantities and can discount cruise ships in a way that cannot be done by smaller agencies.
The third reason, which is not realized by many travelers, because orders with professional travel are the most important reason to order with travel agents. Can you say a payment plan? Online sites usually do not offer this option. This pays all costs, now, or forget. Not so when ordering with professional travel. You can reduce the minimum and pay a balance of 90 or 60 days before departure in many cases. (Plus you can get special and increase in early bird orders)
Monthly payments, especially when taking a large shipping, are not only acceptable, but also encouraged. And now after the shipping industry has added a tour of the land value along with a cruise ship, you can tour half from Europe before leaving by shipping to Turkey, Holy Land and Egypt, or Greece.
And of all the reasons given, the automatic payment plan that can be given by a professional trip that is experienced to you, in my opinion, is one of the best reasons for using professional trips when ordering big trips. This is called the monetary option. (Exception for the above advice is, the cheapest aircraft can usually be found online)